General Information

Private Tours: When you reserve a tour, they are for you only and we do not take on additional groups.

Prices: The price paid for your tour includes your guided tour by an official tourism guide in English as well as transport to and from your destination. It does not cover food, drink or entrance fees to museums and other sites.

Booking: All tours must be booked in advance using PAYPAL or bank transfer.

Group Numbers: We prefer to give personalised tours and therefore we can only take a maximum of six passengers unless specially requested. For larger groups please ask for a quotation.

Taking Photographs: Tenerife is often referred to as a miniature continent and the scenery can change around every corner. Therefore we try to stop for you to take photos whenever you like, so long as it is safe to do so.

Clothing: The climate in Tenerife is usually pleasant, but conditions do vary, so it is always advisable to bring a jumper and even an anorak. You can also bring your swimming things just in case we stop at a beach or a rock pool along the way. It is essential to bring comfortable footwear, either tennis shoes or light walking boots, especially if you are interested in a walk.

Personal belongings: Tenerife Private Tours cannot be held responsible for theft or loss of personal belongings on a tour.

PRIVACY AND DATA PROTECTION LAWSWe would like to inform you about the content and application of the new European Data Protection Laws with regards the development of your relationship with Tenerife Private Tours. The new laws adapt the management of personal data to new digital environments and adds new rights to those included in Spanish legislation. For that reason we are updating the information available to you on the steps taken in compliance of data protection which we have implemented at Tenerife Private Tours. The contact information we have about you is legitimized by the interest you have in our company or by the collaboration that you have with us. This data is obtained through the contact we have maintained because you provide it freely, either through emails, telephone, enquiries or purchasing tours.

In the name of the company we handle information you give us in order to provide you with our services and to invoice you for those services. Any data provided will be maintained for the duration of our mercantile relation or for the time required by law. No data will be ceded to a third party except in cases where this is required by law. You have the right to obtain confirmation as to whether we are handling your personal data. Therefore you have a right to gain access to your personal data, to modify them or to ask for them to be removed when they are not necessary.

Person Responsible: JOHN NORMAN SPENCE REID – NIE: X0272349Y Postal Address: CALLE DR. ZEROLO, 5 – 38400 PUERTO DE LA CRUZ – S.C. TENERIFE